Prompt category

Customer Success & Support

Keep customers onboarded, supported, and retained.

TEXTcustomer-successsupport macro

Generates support macros with empathy, resolution steps, and follow-up CTA.

#support#macro#customer

TEXTcustomer-successknowledge base

Produces knowledge base articles with prerequisites, steps, and troubleshooting.

#kb#documentation#support

TEXTcustomer-successqbr outline

Outlines quarterly business review deck with agenda, value recap, and opportunities.

#qbr#deck#customer

TEXTcustomer-successonboarding checklist

Creates personalised onboarding checklist with owners, signals, and resources.

#onboarding#checklist#customer

TEXTcustomer-successincident comms

Plans communications timeline by audience, channel, and owner.

#incident#communication#timeline